Privacy Policy

Thank you for choosing Master Himalaya Treks and Expedition Pvt. Ltd. for your trekking adventures. At Master Himalaya Treks and Expedition Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, services, or engage with us in any way. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

a. Personal Information: When you engage with Master Himalaya Treks and Expedition Pvt. Ltd., we may collect personal information such as your name, contact details, date of birth, and emergency contact information. This information is essential for booking and managing your trekking experiences.


b. Payment Information: To process payments for our services, we collect payment details such as credit card information. We use secure payment gateways to ensure the confidentiality and security of your financial information.


c. Communications: We may collect information about your communication with us, including emails, chat messages, and customer support interactions.


d. Device and Usage Information: We collect information about the devices you use to access our website and services, as well as information about your usage patterns, preferences, and interactions with our platform.

2. How We Use Your Information:

a. Booking and Reservation: We use your personal information to process and manage your trekking bookings, including sending confirmations, updates, and important information related to your trek.


b. Customer Support: Your information helps us provide customer support, respond to inquiries, and address any issues you may encounter during your trek.


c. Communication: We may use your contact information to send you promotional materials, newsletters, and updates about our services. You can opt-out of these communications at any time.


d. Improving Our Services: We analyze usage data to improve our website, services, and customer experiences.

Sharing Your Information:

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services, including payment processors, customer support services, and marketing platforms.


b. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our website and payment processing systems use encryption to enhance the security of your data.

5. Your Choices:

You have the right to review, update, or delete your personal information. You can also choose to opt-out of promotional communications.

Updates to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes through our website or other communication channels.

7. Contact Us:

If you have any questions, concerns, or requests regarding your privacy, please contact us .


By using our services, you acknowledge that you have read and understood this Privacy Policy.